Stop Answering the Same Guest Questions.
Start Growing Your Portfolio.

Serviced accommodation operators save 60+ hours per month with Guidey. Reduce guest support tickets, boost reviews, and scale without hiring more staff.

Book a 30 Minute Demo or Try Free for 14 Days
As your portfolio grows, so does the noise
Every day brings the same questions from guests: "How do I work the heating system?" "What's the WiFi password?" "Where's the nearest restaurant?" Your team answers these questions dozens of times per day across email, WhatsApp, Airbnb messages, and phone calls.
The Real Cost:

Your operations team spends 40-60% of their time on repetitive support instead of growing your business. Growth means hiring more staff, and more staff means higher costs and complexity.
Meet Guidey: Your Digital Concierge
1

Create Once

Build comprehensive guides in under 5 minutes. Include WiFi passwords, appliance instructions, check-in procedures, house rules, emergency contacts, and local recommendations. Add videos and photos.

2

Share Instantly

Generate a unique QR code or web link for each property. Include the link in your Airbnb listing and welcome email. Print the QR code in your welcome pack. Guests access everything before they arrive.

3

Update Anytime

Seasonal recommendations change? Update them once. WiFi password reset? Change it in Guidey, and all guests see the update instantly. No re-printing, no confusion.

4

Scale Infinitely

Manage 5 properties or 500. Create templates for common information, apply across your portfolio, customize for each property. Consistent experience regardless of size.

Interactive Example
Guidey - The Digital Guidebook
Real digital guide created by a serviced accommodation operator like you
Guidey - The Digital Guidebook
Scan the QR code to view the guide on your mobile device
Trusted by 500+ Hosts and Property Managers

How Citystay Living Reduced Guest Enquiries and Improved the Guest Experience with Guidey

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We have seen a reduction in support calls from guests thanks to the information provided in their Guideys.

Sami A, Citystay Living
Proven Results for Serviced Accommodation Businesses
Cannot recommend Guidey enough!

Cannot recommend Guidey enough!

“Excellent ... Guidey are available on the phone rather than having to send in a request and wait for a response. Guidey have always been happy to offer support with our more customised requirements, giving us an even better experience for our guests. We have seen a reduction in support calls from guests thanks to the information provided in their Guideys."

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Sami, Citystay Living
Guidey has made life a lot easier for us

Guidey has made life a lot easier for us

"Guidey has made life a lot easier for us. Guests now just scan the QR code and get all the info they need. Since using Guidey, we get far fewer messages asking questions, freeing up more time for our team. It looks far more professional than the old paper welcome packs."

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Scott, Retrofit Properties
Great value for money, extremely impressed

Great value for money, extremely impressed

"Guidey were very patient as we took our time in reaching the setting up point, we provided basic information and they filled in all the gaps ... The simplicity of just having to send the guest a link and the support from Guidey made the process of setting up far less complicated and time consuming than I had anticipated."

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Sally, Seven Property
Happy guests

"Easy to use with lots of information on the property and the surrounding area."

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Christine S

"Love the app. Much better idea than a welcome pack as this was sent before our stay which meant we could plan restaurants etc."

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Sarah D

"A really cool app, it gave me comprehensive coverage of everything I needed."

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Jeff W

More customer testimonials >

Guidey Features
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Unlimited video, image and pdf uploads
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Unlimited local area recommendations
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Custom web link urls to share with your guests
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Custom QR codes to print and display in your properties
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Works on all mobile, desktop and tablet devices, with nothing for guests to download
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Multi-language automatic translations into over 100 languages
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Passcode functionality to keep your property guides secure
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Publish or hide your property guides easily with a single button click
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Customer support to help you get set up
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No Ads or sponsored recommendations - just your own content
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Easily apply your brand logo and colors to unlimited, multiple properties
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Fully scalable solution works across unlimited property listings
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Industry-leading functionality to create content once and share across unlimited, multiple properties
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Analytics to see how guests are using your property guides
Pricing Built for Growth
Special offer pricing - only available for a limited time!
SAVE 20%
1 Property
$
7
42
Total per month | Billed annually
($7.42 per property, per month)
Try Guidey™ free for 14 days, no credit card required.